Membership Terms and Conditions

Membership Terms and Conditions

Women in Travel Retail Limited (WiTR) was established in 2006 as a networking and support channel for women in Duty Free & Travel Retail globally. Its membership now spans those from new joiners to seasoned executives, from brand assistants to global directors across all channels and product categories. WiTR is not a commercial venture, it is run by a group of industry volunteers, and as an Association it has a strong charitable ethos.

Women in Travel Retail became WiTR+ in 2022, reflecting societal changes and to recognise the support WiTR has received from allies and friends.

By joining WiTR+ as an individual or corporate partner, members agree to the terms and conditions outlined below.

1. Eligibility Requirements  

Membership is open to any women working within and/or associated with the Duty Free & Travel Retail Industry.

2. Membership Benefits

  • Access to a global community of women within Duty Free & Travel Retail.
  • A directory of members you can look up and link to on your travels.
  • Meeting and learning about working in different businesses and across different cultures.
  • Opportunity to network and engage with likeminded women at fun and insightful events across the globe including events at DF & TR trade shows including TFWA, APTRA, IAADFS, ASUTIL, MEADFA and more.
  • Networking and fundraising opportunities for members who want to get more involved.
  • Access to regular webinars and recordings.
  • Mentoring programme.
  • Digitally linked through WITR+ newsletters, LinkedIn and Instagram.

3. Membership Fees

All membership fees are charged annually

  • Individual Member – £25
  • Corporate Partner Tier 1 (allows up to 40 members) – £1,000
  • Corporate Partner Tier 2 (allows up to 90 members) – £2,000

4. Membership Charges

Individual Members

If the initial set up is paid by credit or with debit card then the annual membership is on auto renewal and will be collected on the member’s annual renewal date which is visible in the individual’s member profile; receipts are automatically issued by the system or can be found in the member’s profile under the “Invoices and Payments” section.

Members that are part of WiTR+ via a corporate partnership are treated as Individual Members for all services except financial, where a single individual known as the Bundle Coordinator is assigned to manage invoicing and the corporate partner’s members list.

Corporate Partners

If the membership is paid by credit or debit card then the annual membership is on auto renewal and will be collected on the annual renewal date. If the payment is by BACS then an invoice will be issued for payment.

5. Renewal and Cancellation (Termination) of Membership

Individual Members

Initial renewal invoice is sent 30 days before the renewal date, a first reminder is sent 7 days before the renewal date, a final reminder is sent on the actual renewal date, and a grace period email is sent 2 days after the renewal date as a final warning.  If no payment is received within 5 days of the renewal date the account is suspended.

Should an individual member no longer wish to continue their membership, the member can stop the recurring payment in their member profile at any time, however, the member will continue to receive services up until their renewal date. If a member wishes to cancel their membership and no longer receive services or communication from WiTR+ their request must be sent in writing to [email protected].

Members that are part of WiTR+ via a corporate partnership are treated as Individual Members for all services except financial, where a single individual known as the Bundle Coordinator is assigned to manage invoicing and the corporate partner’s members list.

Corporate Partners

By default, the initial renewal invoice is sent 30 days before the renewal date, a first reminder is sent 15 days before the renewal date, a final reminder is sent on the actual renewal date, and a grace period email is sent 7 days after the renewal date as a final warning.  If no payment is received within 14 days of the renewal date the account is suspended. It is possible by request to have these dates adjusted for each corporate partner by contacting [email protected] to better meet their accounting processes.

Should an individual member of a corporate partner no longer wish to continue their membership, the bundle coordinator can submit a request in writing by adjusting their membership list accordingly and issuing an update to [email protected].

Any membership cancelled at any time do not qualify for full or partial refunds.

6. Code of Conduct

WiTR+ always expects its members to treat each other with respect including in interactions with the volunteer group who run the Association on the members behalf, be it verbally or in person. Any members found to be in breach of the code of conduct will have their membership suspended for the duration of the life of the Association.

7. Limitation of Liability

WiTR+ holds no liability for any personal expenses that fall outside the membership fees for online or personal events; WiTR+ reserves the right to cancel events, webinars, etc. should it be deemed necessary at any time with or without reasonable notification.

8. Discretion to Admit

WiTR+ reserves the right to reject an application for membership or refuse admission at its sole discretion without providing any reason for such refusal.

9. Acceptance of Rules and Modification of Terms

In signing a contract for membership with WiTR+, members agree to abide by these Terms and Conditions. The Association reserves the right to amend these Terms and Conditions at any time. The Association will use reasonable endeavours to notify members of any changes or updates to the Terms and Conditions.

10. Contact Information

For any questions or concerns that members may have regarding their membership or any other queries regarding WiTR+, please email: [email protected] or [email protected]