Category Inspiration

Farah Barhorst, Associate Vice President, Global Charter&Incentive sales – Holland America&Seabourn

Farah Barhorst is a seasoned cruise line executive, known for delivering industry-first results at Holland America Line and Seabourn. Farah’s entrepreneurial approach has driven first-to-sea brand partnerships and innovative programs generating measurable impact, including the first-ever Escape with Effy full ship charter — a record-breaking revenue achievement now emulated across Carnival Corporation. Her leadership has earned the President’s Leadership Award, given to just one in 11,000 employees, recognition in Seatrade’s 20 Under 40 as well as being Highly Commended in DFNI’s 2026 Inspirational Woman award.

Natasha-Leanne Ghafur, UK Logistics Director, Avolta

Natasha-Leanne is a results-driven Logistics Director with extensive experience, previously in retail operations. She specialises in driving operational excellence, capacity optimisation, and process improvement across complex environments. Natasha-Leanne has a strong track record of delivering strategic initiatives, including infrastructure expansion and system enhancements, to support business growth and efficiency.

Selena Morris, Founder & Creative Director, alt*ego

Selena Morris is the Founder & Creative Director of alt*ego, a luxury performance eyewear brand redefining sports sunglasses and ski goggles by combining style, technical performance and self-expression. Since launching in 2023, the brand has achieved rapid international traction, securing premium retail partnerships including Harrods and Qatar Duty Free, alongside placements within leading alpine destinations and sporting events. As an early-stage founder, Selena has led every aspect of the business — from product development and manufacturing partnerships to brand building, retail growth and international expansion.

Katie Floyd, Marketing Director, Harding +

Katie has spent most of her career in travel retail, working across BAA Airports, World Duty Free and now Harding+. Throughout that time, she has focused on understanding customer behaviour and using insight to shape action - from retail strategy and communications to activations, product offers and engagement experiences that create real “wow” moments for passengers. She is passionate about working with brands to develop distinctive, experience-led retail concepts that feel relevant, memorable and commercially impactful within the travel environment.

Jacqueline Lampert, Founder and Creative Director, PeppaRose

Jacqueline Lampert is the Founder and Creative Director of PeppaRose, a destination-inspired luxury scarf brand created exclusively for global travel retail. Designed in her Colorado studio and produced in Italy and Nepal, PeppaRose combines hand-drawn artwork, storytelling, and craftsmanship to create collectible silk and cashmere accessories inspired by the world’s most beautiful destinations.
Since launching just two years ago within cruise retail, PeppaRose has grown from a unique concept into a independant brand carried onboard leading premium and luxury cruise lines including Seabourn, Regent Seven Seas, Oceania, Cunard, Princess, and Viking. Jacqueline is passionate about travel, art, and creating meaningful retail experiences that connect guests to the spirit of the journey.

Ceren Tonguç, Chief Commercial Officer, Unifree Duty Free

Ceren Tonguç graduated from Boğaziçi University, Department of Civil Engineering in 2000. She started her professional career at Procter and Gamble. She held management positions at both the P&G Turkey office and the Cincinnati (USA) office, where P&G's headquarters are located, for 22 years. Most recently, she served as Vice President of Commercial Operations for P&G Turkey and Central Asia. As of February 2023, she transitioned to the travel retail sector and joined Unifree Duty Free. Ceren Tonguç continues her role as Chief Commercial Officer (CCO).

Natalia Rolle, Director People & Culture, Heinemann Americas Inc.

Natalia Rolle-Phillips is the Director, People & Culture for Heinemann Americas Inc., where she leads the regional people strategy across corporate and shipboard retail teams. With more than a decade of experience in the People & Culture field, she partners closely with executive leaders to strengthen organizational effectiveness, employee engagement, leadership development, and operational readiness.

Sinead Moodie, A gentle, caring and wise woman

Sinead Moodie (1984-2026), former Chief Operating Officer of The Moodie Davitt Report. A gentle, caring and wise wife, mother, daughter, sister and friend; a quiet, unassuming but marvellously efficient, hard-working and loved colleague. A heartfelt note from her father Martin Moodie.

Anne Dickhardt, Founder & CEO ANY DI Munich

As a female founder in global travel retail, this support has been invaluable. With ANY DI Munich, I create lifestyle accessories for people who are constantly on the move – and travel retail has become our natural stage: international, dynamic and full of encounters.

Julie Lassaigne

Julie Lassaigne became Secretary General of ETRC in February 2019. In this role, she leads the organisation and represents ETRC both externally and towards its members. Based in Brussels, Julie is a tireless advocate for duty free and travel retail and is a regular speaker at industry events.